Mature business woman

Get help when you have concerns or complaints about your care

Did a healthcare professional’s behaviour fall short? Did they cross an ethical line? Would you like to talk to someone about your concerns or make a complaint about the health services you received?


We are here to protect you.

You and your family have the right to safe and ethical healthcare. If you have a concern or complaint about the care you received, contact the college that regulates your health professional. These links will take you right to the page that explains the complaints process.

Click on the profession link below for detailed information about how to get help. (Clicking on the links below will re-direct you to another website.)

Reliable Information

How to Get Reliable Information on Your Healthcare Provider

Are you looking to switch healthcare providers or visit someone new for the first time? With so much ubiquitous information available online, you might be unsure where to start your search for reliable and trustworthy sources. That’s where Ontario Health Regulators can help. Every Ontario health regulator offers an online tool called the “public register” […]

Read More
Doctor's Appointment

Beware of Imposters: When it Comes to Healthcare, Titles Matter

When was the last time you thought about whether your doctor, massage therapist, optometrist or dentist was actually allowed to use their professional title? For many, it’s not a thought that crosses their mind often. One only needs to do a quick Google search to see examples of people posing as health professionals when they […]

Read More