Learn about your rights

As health consumers in Ontario, you have rights. You and your family have the right to receive safe, ethical, and competent healthcare from qualified professionals. Ontario health regulators exist to protect these rights.


When you see a regulated healthcare professional in Ontario, you can expect:

  • Up-to-date information about the professional, using the online listing available on each healthcare regulator’s website.
  • A clear explanation of any proposed treatment or procedure and your consent will be obtained. You can accept or refuse any treatment or procedure and you can ask questions and express concerns.
  • An indication of any fees or costs for services.

Additionally,

  • You will be treated as a partner in making decisions about your healthcare.
  • You will be given the right treatment for your condition.
  • Your treatment will be given safely.
  • You will be treated with respect and understanding.
  • You should have information about what to do if your health changes or worsens.
  • Your personal information will remain confidential.
  • You can contact an Ontario health regulator to talk about a concern or make a complaint.

Click on the profession links below to learn how Ontario health regulators protect your rights: (Clicking on the links below will re-direct you to another website.)

Family and Health Care

Helping ensure you get the quality healthcare you need and deserve

Ontariohealthregulators.ca is the go-to place for Ontarians to find information about regulated health professionals Every day, we make several decisions. The cumulative stress associated with all the decisions we make, both large and small, adds up—a phenomenon known as decision fatigue. Healthcare choices weigh particularly heavy, especially during a pandemic.  Imagine a busy mom like […]

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Tips to Make the Most of Your Health Care Visits during COVID-19

Tips to make the most of your health care visits during COVID-19

A virtual or in-person health appointment may seem stressful under current circumstances, but a little planning and communication can help you make the most of every visit.   Ontario has more than 400,000 regulated health professionals including doctors, massage therapists, physiotherapists, opticians, occupational therapists and more. Regulated health professionals have been following the direction of the Ministry of Health and the guidance of their […]

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