Get help when you have concerns or complaints about your care

Did a healthcare professional’s behaviour fall short? Did they cross an ethical line? Would you like to talk to someone about your concerns or make a complaint about the health services you received?


We are here to protect you.

You and your family have the right to safe and ethical healthcare. If you have a concern or complaint about the care you received, contact the college that regulates your health professional. These links will take you right to the page that explains the complaints process.

Click on the profession link below for detailed information about how to get help. (Clicking on the links below will re-direct you to another website.)

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A virtual or in-person health appointment may seem stressful under current circumstances, but a little planning and communication can help you make the most of every visit.   Ontario has more than 400,000 regulated health professionals including doctors, massage therapists, physiotherapists, opticians, occupational therapists and more. Regulated health professionals have been following the direction of the Ministry of Health and the guidance of their […]

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