Get help when you have concerns or complaints about your care

Did a healthcare professional’s behaviour fall short? Did they cross an ethical line? Would you like to talk to someone about your concerns or make a complaint about the health services you received?


We are here to protect you.

You and your family have the right to safe and ethical healthcare. If you have a concern or complaint about the care you received, contact the college that regulates your health professional. These links will take you right to the page that explains the complaints process.

Click on the profession link below for detailed information about how to get help. (Clicking on the links below will re-direct you to another website.)

5 ways regulation helps instill confidence

Five Ways Regulation Helps Instill Confidence in Health Professionals

How do you know if you’re receiving competent, safe and ethical care from a qualified health professional? Oftentimes we’ll search online and read reviews, or we’ll ask family and friends for recommendations. These are powerful resources, but there’s one more resource: The 26 colleges that regulate many health professionals working in Ontario. While these organizations […]

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4 things you can learn

Four things you can learn about regulated health professionals

Health care is often about asking good questions and gathering important information. Health professionals such as doctors, nurses and dentists gather certain details about their patients/clients to help provide them with the best care possible. But you can access details about them, too. This information is readily available online through Ontario’s health regulatory colleges and […]

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