Medical assistant

Learn about your rights

As health consumers in Ontario, you have rights. You and your family have the right to receive safe, ethical, and competent healthcare from qualified professionals. Ontario health regulators exist to protect these rights.

Learn more: brochure about how Ontario’s health profession regulators protect the public. (click to view or download PDF)

When you see a regulated healthcare professional in Ontario, you can expect:

  • Up-to-date information about the professional, using the online listing available on each healthcare regulator’s website.
  • A clear explanation of any proposed treatment or procedure and your consent will be obtained. You can accept or refuse any treatment or procedure and you can ask questions and express concerns.
  • An indication of any fees or costs for services.


  • You will be treated as a partner in making decisions about your healthcare.
  • You will be given the right treatment for your condition.
  • Your treatment will be given safely.
  • You will be treated with respect and understanding.
  • You should have information about what to do if your health changes or worsens.
  • Your personal information will remain confidential.
  • You can contact an Ontario health regulator to talk about a concern or make a complaint.

Click on the profession links below to learn how Ontario health regulators protect your rights: (Clicking on the links below will re-direct you to another website.)

Reliable Information

How to Get Reliable Information on Your Healthcare Provider

Are you looking to switch healthcare providers or visit someone new for the first time? With so much ubiquitous information available online, you might be unsure where to start your search for reliable and trustworthy sources. That’s where Ontario Health Regulators can help. Every Ontario health regulator offers an online tool called the “public register” […]

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Doctor's Appointment

Beware of Imposters: When it Comes to Healthcare, Titles Matter

When was the last time you thought about whether your doctor, massage therapist, optometrist or dentist was actually allowed to use their professional title? For many, it’s not a thought that crosses their mind often. One only needs to do a quick Google search to see examples of people posing as health professionals when they […]

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